EXCHANGE POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, Please see below for more information on our exchange policy.

Exchange Policy

All exchange must be postmarked within seven (7) days of the purchase date. All exchanged items must be in new and unused condition, with all original tags and labels attached.

Exchange Process

To exchange an item, please email customer service at wecare@thegreyofficial.com to obtain a Exchange Merchandise Authorization (EMA) number. After receiving an EMA number, place the item securely in its original packaging, and mail your return to the following address:

The Grey Official 

Attn: Returns

EMA #

C-49 Block H NORTH NAZIMABAD TOWN KARACHI 75700, PAKISTANKarachi, Sindh 75700

Note: Shipping and handling will be anchored by the customer.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

wecare@thegreyofficial.com